Frances Hill, Sales Director
With almost 20 years’ experience in estate agency, Frances understands the challenges partners face because she’s experienced them first-hand.
Before joining Nova in 2020, Frances worked for some of the UK’s best-known estate agency brands, including Foxtons, Hamptons and Savills. She gained experience across different markets and transaction types. As a result, she developed a strong understanding of the property journey and the role communication plays at every stage.
As Sales Director, Frances works closely with estate agents and mortgage brokers across England and Wales, helping partners improve communication, increase transaction visibility, and deliver a better experience for clients.
An Estate Agent’s Perspective
Having spent nearly two decades in agency, Frances understands the pressures estate agents face every day. She has managed transactions, guided clients through the moving process and worked to protect pipelines. As a result, she knows what it takes to keep a transaction on track.
That experience shapes every partnership she builds. Rather than applying a standard approach, Frances takes time to understand how each business operates. She then aligns Nova’s service with its goals, processes and ways of working.
Building Long-Term Partnerships
Frances builds successful partnerships through trust, consistency and accountability.
She believes the best relationships are created through delivering on commitments, maintaining open communication and being there when support is needed most. Whether working with independent agencies or larger multi-branch groups, her focus is always on helping partners achieve better outcomes for both their business and their clients.
What Partners Can Expect
“I believe partners value reliability and accountability above all else. Doing what we say we’ll do, being responsive and taking ownership when challenges arise.”
Frances is passionate about creating long-term partnerships that add genuine value, combining industry knowledge with a practical, solutions-focused approach to help agents and brokers navigate the complexities of modern conveyancing.
In Frances’ Words
“Relationships in this industry aren’t built on one good interaction. They’re built on consistently delivering a great service, being present, and adding value over time.”
Connect with Frances
Questions Frances Often Gets
“Reliability and accountability above all else. Doing what we say we’ll do, being responsive and taking ownership when challenges arise.”
“Having spent nearly 20 years in estate agency, I understand the pressures agents face every day. That experience helps me build practical solutions that support both businesses and their clients.”
“Consistency. Strong relationships are built through delivering a great service, communicating openly, and adding value over time.”