Have a concern or a complaint?

Here at Nova, we’re very passionate about providing our clients an outstanding service during the home moving process. We also understand that during transactions that things can go wrong, or you’re not clear on the next steps. The first port of call for any concerns you have should be through your Account Manager or Conveyancer.

Alternatively, you can also speak to our Customer Service team, or ask for a supervisor when contacting your Account Manager or Conveyancer.